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Frequently Asked Questions How do I fix a Discovery Plus error? They’re absolutely amazing.Īnd make sure your internet speed is sufficient and stable for streaming. I’d also recommend checking out the nature documentaries from BBC that you find on Discovery Plus. Once you’ve got the app running, I’d recommend turning on auto-update or checking for updates every month or so to keep your app running smoothly.Īdditionally, you’ll also need to keep your device up-to-date whether you’re watching on a TV, smartphone, or tablet to prevent any unnecessary bugs. I got my Discovery Plus app working after sorting out my network connection, but all these fixes will help sort out error 400. If you prefer using a VPN however, check the VPNs product page to make sure they support the streaming apps that you use, otherwise you might run into these issues again. If your VPN is on, turn it off, restart the app, and you should be able to browse through and play content. This could lead to Discovery Plus Error 504, so keep an eye out for this as well. Network instability could also cause Discovery Plus servers to take too long to respond to your device’s request to play a show. While VPNs do allow you to bypass regional restrictions on certain apps, some apps may not work with a VPN active. You can fix this by uninstalling the app and reinstalling it from the Play Store or App Store depending on your device.

If restarting the app didn’t work, you might have some corrupted files or bugs. You can also try restarting your phone and try opening the app to see if it works.Īlso, make sure your app is on the latest version.

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Re-install the Discovery Plus AppĪnother way to get the app working again is to re-install the Discovery Plus app.īefore doing that, however, close the app from the multitask view on your iOS or Android device and restart the app again. Once the cache is cleared from your device, open the app and check if you’re able to play content. Manage Application Settings > Discovery Plus app > Clear Cache. Settings > Storage > Discovery Plus > Offload App. Settings > Apps > Discovery Plus > Storage & Cache > Clear Data.

To clear the cache you can follow the steps below. Clear Discovery Plus App or Browser CacheĬlearing cache can fix certain issues by removing old temporary files that aren’t needed anymore. If you face an issue even after the restart, you’ll need to contact your service provider to find out if there are any other problems preventing network access. This should clear any cache and temporary data that was causing issues with your router not connecting to the internet. Turn it off for about 15 to 20 seconds and then turn it back on.

If not, then you’ll need to reset your router.

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Make sure your network connection is working properly.Ĭheck on your phone or laptop if you’re able to browse or download content. If your streaming device is unable to communicate with Discovery servers, you will also see the Discovery plus Error 0C-C009, which you will need to fix first. Just wait and continue watching your shows once the service is back online. If this is the case, then you don’t have to troubleshoot anything. They will usually put up a tweet letting users know that their services are down and will retweet when the issue is resolved. You can do this by checking out the “Discovery+ help” handle on Twitter, which is a support page for Discovery. Check the Discovery Plus Serverīefore stepping into troubleshooting, make sure that Discovery Plus servers are active.

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So, how did I fix this issue and get back to watching amazing food being made in parts of the world I may never travel to?ĭiscovery Plus Error Code 400 is caused by an unstable or slow network connection and can be fixed by restarting your router or by clearing cache and temporary data from the app. Naturally, I went online and looked through a few forums where users had the same issue and I found a few fixes that worked.

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I tried closing the app on my TV and starting it up again, but it was the same error. I found the show and started it, but it just showed me ‘Error 400.’ It’s been working amazingly well and I’d invited a friend over to watch a food documentary that I knew he’d be interested in. I’ve been using Discovery Plus to watch some amazing documentaries and shows that you can’t find anywhere else.

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